pkok3 Terms and Conditions

Certain words used in this document have specific meanings, which are described below:

• "Platform" or "Site" refers to the pkok3 website and all its services.
• "User" or "Member" refers to any person registered on pkok3.
• "Account" refers to a user's registered profile.
• "Services" refers to slot games, sports betting, live casino, and any other gaming services provided by pkok3.
• "Bonus" refers to any welcome bonus, cashback, or promotional benefit provided by pkok3.

These terms and conditions will be interpreted in accordance with the laws of Bangladesh. In the event of any dispute, the decision of pkok3 will be considered final, though we are always committed to giving users a fair opportunity.

2.1 Age Requirement

To use pkok3's services, you must be 21 years of age or older. This platform's services are open only to those aged 21 and above. Accounts belonging to underage users will be closed immediately and all balances will be forfeited.

2.2 One Account Policy

Each individual may create only one account. pkok3 reserves the right to suspend all accounts if the same person creates more than one account.

2.3 Accuracy of Information

All information provided at the time of registration must be accurate, complete, and up to date. Providing false information will result in account closure. If documents for identity verification (national ID card, passport, etc.) are requested, providing them is mandatory.

2.4 Account Security

It is your responsibility to keep your account password and login details confidential. Allowing a third party to use your account is a violation of these terms.

pkok3 supports the following payment methods: bKash, Nagad, Rocket, and Upay. All transactions are completed in Bangladeshi Taka (BDT).

3.1 Deposit Terms

When making a deposit, ensure that you are using a payment account registered in your own name. Deposits made through a third party are prohibited.

3.2 Withdrawal Terms

Before submitting a withdrawal request, your account must have completed full verification (KYC). If verification is not complete, the withdrawal process may be delayed. Withdrawals will not be approved if the wagering requirements of any bonus have not been met.

4.1 Welcome Bonus

New members at pkok3 can receive a 120% bonus on their first deposit up to ৳20,000. A 25x wagering requirement must be met to withdraw this bonus.

4.2 Bonus Usage Terms

• Bonuses may only be used to play games on the platform.
• Bonus balance cannot be withdrawn directly — it can be withdrawn only after the wagering requirements have been met.
• Multiple bonuses cannot be used at the same time.
• pkok3 reserves all rights to determine eligibility for bonuses.
• If bonus fraud is suspected, the bonus will be cancelled and the account will be suspended.

4.3 VIP Program

pkok3's VIP program has five tiers, and weekly cashback benefits are available at each tier:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.7% weekly cashback
• Platinum: Up to 1.0% weekly cashback
• Diamond: Up to 1.2% weekly cashback

You can advance to higher tiers through regular active gaming and continued participation on the platform. pkok3 reserves the right to change the detailed terms of VIP benefits.

The following activities are strictly prohibited on the pkok3 platform. Violating these rules will result in account closure and forfeiture of all funds:

• Using the platform for money laundering or to conceal illegally obtained funds.
• Exploiting the bonus system fraudulently or claiming bonuses through multiple accounts.
• Playing games using automated software, bots, or any unauthorized technology.
• Stealing or hacking other members' account information.
• Attempting to interfere with or breach the platform's systems or security.
• Placing bets on behalf of or in the name of a third party.
• Creating or using an account on behalf of a person under 21 years of age.
• Harassing, using abusive language toward, or threatening other members.

pkok3 is a firm believer in responsible gaming. We want every member to play for entertainment, not addiction.

6.1 Self-Control Tools

Members can set their own deposit limits, betting limits, and session time limits. Requests for a temporary break or permanent account closure can also be made when needed.

6.2 Support

If you have any concerns about gaming addiction, please contact our 24/7 live chat. Our team is always ready to provide the support you need. For more details, please read our Responsible Gaming page.

pkok3 gives the highest priority to protecting users' personal information. All data is kept secure using SSL encryption and modern security technology. Your personal information is never sold to third parties.

To learn about our full data protection policy, please read our Privacy Policy page.

7.1 Use of Cookies

The pkok3 site uses cookies to improve the user experience. By continuing to use the site, you are considered to have agreed to the cookie policy.

8.1 pkok3's Rights

pkok3 reserves the right to suspend or close any account without prior notice in the following circumstances:

• Violation of any part of these terms and conditions.
• Suspected fraudulent activity or fraud.
• Use of a false identity or information.
• Account belonging to an underage person.
• Failure to provide requested verification documents.

8.2 User Request

If a member wishes to close their account, they can contact us via live chat or email ([email protected]). All applicable withdrawal conditions must be met before the account is closed.

If a member wishes to raise a concern about their account, a transaction, or a game result, the following process must be followed:

• Step 1: Submit a complaint via live chat or email within 7 days of the date of the incident.
• Step 2: The pkok3 support team will review the complaint within 48 hours.
• Step 3: If you are not satisfied with the initial resolution, you may submit a request for reconsideration to senior management.
• Final Decision: The decision of pkok3's management board will be considered final.

Relevant funds may be held while a dispute is ongoing. Complaints submitted after 7 days may not be accepted.

pkok3 makes every effort to ensure a safe and fair gaming environment. However, pkok3 will not be held responsible in the following cases:

• If a game is interrupted due to loss of internet connection.
• For issues related to third-party software or payment gateways.
• For losses caused by the user's own negligence or information leak.
• For unforeseen natural disasters or other unavoidable circumstances.

All games are operated under fair play principles. Game outcomes are determined by a Random Number Generator (RNG) and no one can interfere with them.

pkok3 reserves the right to change, revise, or update these terms and conditions at any time. Members will be notified in advance of any significant changes.

If you continue to use the platform after changes have been made, you will be considered to have agreed to the new terms. Therefore, you should review this page regularly.

The applicable law will be followed in the interpretation and application of these terms and conditions. Any dispute will be resolved through a judicial process designated by pkok3's authority.

As a member, you acknowledge that these terms have been accepted voluntarily, consciously, and with full consent.